We, our, and us refers to Glass Editor.
You and your refers to the person entering into an agreement with us according to these terms and conditions.
Our services means our websites, our servers and our software.
By using any of our services, you are agreeing to these terms and conditions.
Some features of our services are licensed to you free of charge, others may only be available while you have an active subscription and/or an account. All use of our services requires you to agree to these terms and conditions. We may change which features of our services you are able to use at any time (for example we may block you from posting on our forum if we do not like your posts, or we may choose to remove our forum altogether). Our services may not be available at all times.
We currently offer two types of subcriptions: personal, and company. The personal subscription must not be bought or financed in any way by a company for their employees. The personal subscription allows one person (the purchaser) access to our premium software / services. The company subscription allows one company employee at a time access to our premium software / services. The company subscription may be transferred between employees, the personal subscription must not be transferred. The personal subscription can be used by an employee at work if their company does not offer to purchase them a company subscription, but companies must not in any way finance their employees to buy personal subscriptions instead of buying company subscriptions for them. The company subscription may be used outside of work. We may add other features to our services in the future that require different subscriptions / licenses.
Our Editor can be logged in on 3 computers at a time with the same account, but multiple people must not use the same account at the same time. This feature exists to allow one person to work on multiple computers. You will be able to use our Editor for up to a week offline, after logging in. You may only log in up to 10 computers per week.
Our software includes several downloadable items which you may find on the download page. You must not decompile or reverse engineer or modify or distribute or create derivatives works from our products (products means anything you obtain from us, including but not limited to our software, our art assets, and our music). You must only use our software (not your software or third party software) to connect to our servers, with the exception of our websites which you may access with any standard web browsers.
Out software / services include licensed third party assets. You can see most of these on the 3rd party assets page.
Many of our services require an internet connection, an up to date computer, and electricty to be used. We are not responsible for supplying you with any of those things or paying any fees charged to you by another entity supplying you with those things. Some of our services may not support your computer, operating system, web browser, internet connection, hardware, or software. You may download our client software before creating an account for the purposes of testing it on your system. If you have a problem using any of our services you may contact us by posting on our forums (if you have an account) or through our Contact Page. Contacting us does not guarantee that we will modify our services to support your system.
Some features of our services allow you to upload or create content (such as posts on our forum, this does not include personal information like your credit card details). When you upload or create content using any of our services you grant us an irrevocable, royalty free, worldwide license to do whatever we want with it (including but not limited to selling it, modifiying it, incorporating it into our services, etc., for example if you give us an idea of how we can improve our software or other services we can choose to implement it without further permission from you or payment to you, or if you post on our forum we can share your posts with others). You must only upload content that:
You must not impersonate one of our staff members.
You will need to choose a password and a name to create an account. The name does not need to be your real name, it is the name that other people will see when they read your posts on the forum. You must not share the password with anyone, including other websites, and you must not use a password that you have used somewhere else before.
If you purchase a subscription you will be charged monthly in advance the subscription fee while your subscription is active. If a charge fails your subscription will end immediately. You may cancel your subscription from the account page. When you cancel your subscription you will not be charged at the next billing period (unless you reactivate your subscription), we will not refund any part of the fees paid to us, and you may continue using the features of our services requiring a subscription until the end of the current billing period. The subscription fee may be found on the sign-up page. We will not change your subscription fee while your subscription is active, but if it is stopped (because you cancelled it or a charge failed or any other reason) and then restarted we may update your fee. If your local currency is not the currency we charge you, or you do not live in / your bank is not based in the country of that currency, your bank may charge you additional currency conversion and/or foreign transaction fees or your card may not be accepted at all. You can view your receipts on the charges and refunds pages.
We may change these terms and conditions at any time. If you have an active subscription the changes will come into effect at the start of your next billing period, otherwise they will come into effect immediately after we place them on this webpage. If you do not agree to the updated terms and conditions you must end this agreement (as defined below) before your next billing period if you have an active subscription, or immediately otherwise. By continuing to use any of our services you agree to the updated terms and conditions.
The steps you must take to end this agreement are:
We may end this agreement and cancel your subscription (if you have one) at any time. If this agreement is ended we retain any licenses you have granted us by uploading content.
We may collect some information from you if you agree to these terms and conditions. We may automatically collect bug reports from our client software which may contain information about your computer. We may collect statistics and other information about your computer (for example opengl version, ram size, etc.) to help us decide which platforms to support. We send your credit card/payment details to our payment processor, Stripe, directly from your web browser if you purchase a subscription (we do not store or see most of your credit card/payment information). We store the name and the password (after hashing and salting it) that you submit when you create an account. We may store activity logs including things like your ip address and the date you accessed one of our services. This list does not include all the information we store. We may store information in any country that we choose to, and we may also stop storing any information when we choose to. We may disclose some information about you to our payment processor, your card company, or your bank (particularly if you dispute a charge with your bank we may send our payment processor your activity logs, emails you have sent us, and other information and then they may send it to your card company or bank), and we send some information including your ip address to Google when you complete a Recaptcha. We will not sell your information to other companies. We may store cookies in your web browser for purposes of supporting logging in to our website and fraud detection.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT YOU WILL BE ABLE TO USE OUR SERVICES AT THE TIMES OR PLACES OF YOUR CHOOSING. IN NO EVENT SHALL WE BE LIABLE FOR ANY CLAIMS, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH OUR SERVICES OR THE USE OF OUR SERVICES.
These terms and conditions are under the jurisdiction of the law in Ontario, Canada. Any disputes between you and us that you and us cannot resolve ourselves will be resolved by the courts in Ontario, Canada. If any of these terms and conditions are illegal or ruled invalid by the courts then those terms or conditions will be removed and the remaining terms and conditions will remain in force. If any of these terms or conditions are unclear or ambiguous to the courts we will decide their meaning.
We may transfer any of our rights or obligations under this agreement. You must not transfer any of your rights or obligations. You must not sell or give your account to another person.
Our failure to enforce any part of this agreement will not void any part of this agreement or prevent us from enforcing any part of this agreement in the future.
If you are a minor or for any reason not legally able to enter into this agreement with us one of your parents or guardians must read and agree to these terms and conditions and consent to your use of our services or you must not use our services.
These terms are the entirety of our agreement with you.
If any part of this agreement is not clear to you, or you want to contact us for any other reason, please go to our Contact Page.
If there are any terms or conditions on this page that you do not agree to, you must not use our services.