You may contact us through this form, or (if you have an account) you can post on our forum. If you are asking a question or reporting a bug please check if someone else has already asked the question or reported the bug in our forum. Note that we may choose to make your submission public (for example, if it is a question and we believe it will help others with the same problem). Please do not submit or post your credit card details or your password.

Look Up Previous Submission

This is for anonymous submissions only, you can find the ones you sent while logged in on your posts page while you are logged in.

Cancel Subscription

If you would like to cancel all active subscriptions associated with a card please follow this link to the cancel page. You may also cancel individual subscriptions from the account page.

Recover Account

If you have forgotten your account name or password you can try to recover your account on the recover page.

Refund

If you would like a refund, please fill out the form above using the tag "refund" and include in the body:
We will probably give you a refund if one or more of the following points are true:
We can only provide a refund for a charge within 60 days of the time of the charge.

Phishing

There are people who want to steal your account information. Here are some tips to help prevent that from happening.